Terms and Conditions

Before we get to the fine print, let’s cover the main question that travellers want to know: What happens to my money if there is another pandemic or a war?

In all cases, your initial deposit is non-refundable. This is to cover the work we have already done in organising the tour, and the work we will do in cancelling or rearranging your bookings.

Otherwise, we will endeavour first of all to refund any other payments. If we have not already paid out the funds to our suppliers, we will refund immediately. If we have already paid our suppliers, we will request a refund from them, but that will be subject to the individual supplier’s conditions. Looking back to 2020 when Covid hit, many suppliers refused to refund, and where payments have already been remitted overseas, it is almost impossible to get a supplier to refund against their wishes, whatever the terms of the contract may be. If refunds are impossible to get, we will try to have the supplier hold your funds in credit to be used when the tour is next able to proceed.

Travel insurance offers little or no cover for cancellation due to pandemics, war or civil unrest, but we still do require you to have travel insurance as a condition of travelling with us, so that you are covered for other reasons for cancellation, as well as for medical, baggage, travel delay and other unforeseen circumstances. Our travel agents will help you with travel insurance when organising your flights.

Click here for all the fine print…